Cancellation & No-Show Policy
The Gentle Cowgirl
At The Gentle Cowgirl, we understand that life happens and plans can change. At the same time, each lesson is scheduled carefully based on rider time, horse availability, and preparation.
24-Hour Notice Requirement
We kindly ask that all lesson cancellations or reschedules be made at least 24 hours in advance.
Cancellations made with less than 24 hours’ notice will incur a $25 late cancellation fee.
Same-Day / Last-Minute Cancellations
Cancellations made less than 2 hours before the scheduled lesson time will be charged the full lesson fee.
No-Show Policy
A no-show is defined as missing a scheduled lesson without notice.
No-shows will be charged the full lesson fee.
Repeated no-shows may require prepayment for future bookings or may result in limited scheduling availability.
Why This Matters
Our horses, time, and scheduling are thoughtfully managed to give each rider the best experience possible. Late cancellations and no-shows prevent us from offering that time to other riders.
Agreement
By booking a lesson with The Gentle Cowgirl, you acknowledge and agree to this policy.
Thank You
We truly appreciate your understanding, respect for our time, and support of The Gentle Cowgirl.